February 13, 2020 – 4:50pm
Following an advisory from the infrastructure owner that they are unable to support our operations across their network, VIA Rail has no other option but to cancel its services, effective immediately and until further notice.
VIA Rail is providing full refunds for all cancelled trips, which are being processed automatically. You do not need to contact VIA Rail to confirm the refund, but note that due to the volume of transactions it may take up to 15 days to receive.
In order to allow be able to help as many customers as possible, we respectfully request that you contact our VIA Customer Center only in cases of immediate urgency, at 1-888-VIA-RAIL (1-888 842-7245), TTY800-268-9503 (deaf or hard of hearing).
We understand the impact this unfortunate situation has on our passengers and regret the significant inconvenience this is causing to their travel.
Author: Pete Fisher
Has been a photojournalist for over 30-years and have been honoured to win numerous awards for photography and writing over the years. Best selling author for the book Highway of Heroes - True Patriot Love
