Management at 86 Munroe Street has responded to concerns raised by residents about construction at the building’s main entrance, including the case of a resident who was unable to leave her apartment because of the ongoing work.
In a statement provided to Today’s Northumberland, Andy Bicanic, on behalf of management, acknowledged the situation and said the company accepts responsibility.
“We were concerned to learn that a resident was unable to leave her home due to construction at the building’s main entrance. No resident should be in that position, and we take full responsibility for it,” Bicanic said.
Management said it has since spoken directly with the resident and offered hotel accommodation while the entrance repairs are completed.
According to Bicanic, residents have been provided with updates about the work, including during a resident meeting held August 13. A security guard has also been hired to assist residents who require help using the temporary entrance.
The repair has taken considerably longer than initially anticipated.
Bicanic said insurance reviews and contractor delays contributed to the extended timeline, but those issues have now been resolved.
“The replacement doors have been ordered,” he said.
As of August 18, management had been advised that delivery of the doors was expected within four to six weeks. Installation is expected to take place within a few days of delivery.
Management acknowledged that residents have already waited too long and said the work will be completed as quickly as possible once the replacement doors arrive.
The situation has also prompted management to reconsider how accessibility concerns are communicated.
“This situation has also shown us that scheduled updates aren’t enough,” Bicanic said. “Residents need a fast, direct way to flag accessibility concerns as they arise, and we’re putting that in place.”
Residents who have concerns about accessing the building are encouraged to contact Barb or Roxanne at Granite Property Management at 905-372-4420 or rentaladmin@granitecobourg.ca.
The management response comes after concerns were raised about the impact of the entrance construction on residents, particularly those with mobility and accessibility needs.
Video – Cobourg Woman Says She Feels Like a Prisoner After Accessible Entrance Damaged
Author: Pete Fisher
Has been a photojournalist for over 30-years and have been honoured to win numerous awards for photography and writing over the years. Best selling author for the book Highway of Heroes - True Patriot Love
