Exclusive – Northumberland County CAO Letter to Cobourg Mayor Raises Questions About Operations at 310 Division Street

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(Photos from public meeting at Trinity United Church on November 5, 2026)

Today’s Northumberland seeks confirmation of authenticity of letter outlining immediate review of emergency shelter operations


Today’s Northumberland has received a copy of a letter dated November 6, 2026, addressed to Cobourg Mayor Lucas Cleveland from County of Northumberland Chief Administrative Officer (CAO) Dan Borowec, outlining concerns and an immediate review of operations at 310 Division Street.

The letter reportedly follows a meeting involving Town of Cobourg senior staff, including Mayor Lucas Cleveland, on Thursday, November 5, 2026.

Today’s Northumberland has sent an email to the County of Northumberland and Mayor Cleveland seeking confirmation of the letter’s authenticity and whether it was officially issued by the County.

The letter, bearing the subject line “Emergency Shelter Operations, Compliance and Service Delivery – 310 Division Street,” addresses the operation of the emergency shelter and the services delivered under the funding and service agreement between the County and Transition House Coalition of Northumberland.

In the letter, the writer acknowledges the longstanding partnership with Transition House and recognizes the work being undertaken to support individuals experiencing homelessness throughout the community.

However, it also acknowledges the challenges associated with operating an emergency shelter when demand continues to exceed available housing options and the facility regularly operates at or near capacity.

The letter identifies the County’s responsibilities as service manager and facility owner, including ensuring services are delivered in accordance with the service agreement, shelter policies and Code of Conduct, as well as the Town of Cobourg’s By-law No. 000-2024 governing Emergency Care Establishments.

It states that following the public information session held on November 4, the County had heard an increase in concerns from neighbouring residents, businesses and community members regarding activities occurring on and around the shelter property.

Those concerns reportedly included questions about compliance with the shelter’s rules and Code of Conduct, activities in the surrounding area, and the presence of individuals who may not be residents of 310 Division Street accessing or congregating on the property.

The letter acknowledges that not all activity in the surrounding area can be attributed to shelter residents, while emphasizing the need for the parties involved to identify opportunities to strengthen service delivery, clarify expectations and maintain public confidence.

According to the letter, the County intends to undertake an immediate review focusing on four areas:

Compliance with the service agreement and applicable licensing requirements.

Administration and enforcement of the shelter’s Code of Conduct.

Policies related to property access, substance use and the presence of non-residents on site.

Opportunities to strengthen operational practices, communication, accountability and community confidence.

The letter states the County’s objective is to establish a shared understanding of current practices, identify gaps or areas requiring improvement and develop a mutually agreed-upon action plan in an expeditious manner.

It also references cooperation between Town of Cobourg senior officials, Cobourg Police Service Chief Chris Leather, the County and Transition House.

One particularly significant statement in the letter says the action plan and subsequent activities are intended to result in changes that make all parties accountable.

“Time is of the essence, and we have already begun work on this matter,” the letter states.

The letter is signed by Dan Borowec, identified as Chief Administrative Officer of the County of Northumberland.

Today’s Northumberland has not independently confirmed the authenticity of the letter. An email has been sent to the County of Northumberland and Mayor Cleveland requesting confirmation and further information.

This story will be updated when responses are received.

Pete Fisher
Author: Pete Fisher

Has been a photojournalist for over 30-years and have been honoured to win numerous awards for photography and writing over the years. Best selling author for the book Highway of Heroes - True Patriot Love

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