Campbellford Memorial Hospital (CMH) is highlighting the significant work and performance of its Laboratory Services following the release of its 2025 year-end results, which demonstrate high testing volumes, strong quality outcomes, and consistently timely results.
In 2025, CMH’s Core Laboratory collected more than 66,000 samples and performed nearly 149,000 tests, supporting patient care across the hospital and throughout the community. When broken down into individual components, this represents close to 470,000 reported results over the course of the year.
“These numbers really reflect both the volume and complexity of the work our team handles every day,” said Zoe Neilly, Laboratory Manager at CMH. “Behind every sample is a patient waiting for answers, and our staff are committed to delivering accurate, timely results that clinicians can rely on.”
Timeliness remained a key strength throughout the year. The Laboratory met or exceeded turnaround time targets for the vast majority of urgent and stat testing, ensuring care teams received critical information quickly when it mattered most.
In addition to routine testing, the Laboratory made more than 3,300 critical result calls in 2025. These are direct, real-time communications to clinical teams when results indicated potentially life-threatening conditions.
“Critical result calls are some of the most important moments in our work,” Neilly added. “They require immediate action, clear communication, and absolute accuracy. Our team takes that responsibility very seriously.”
In 2025, CMH’s Laboratory also continued to invest in quality and modernization, implementing new equipment, introducing online booking for outpatient appointments, and expanding in-house testing capabilities while maintaining excellent performance in external quality assessment programs.
Community members who have recently used the lab for outpatient services are encouraged to complete the new patient satisfaction survey at https://www.surveymonkey.com/r/T8GBWPY
Laboratory Facts – 2025
66,398 samples collected
148,915 tests performed
469,386 individual component results reported
3,355 critical results communicated directly to care teams
330 blood transfusions completed
92% of urgent/stat samples collected within 30 minutes
97% of urgent/stat samples met turnaround time targets
Average 4-minute turnaround for venous blood gas results
New in-house testing and equipment implemented, including vancomycin testing and blood gas analyzers
99.8% success rate in external quality assessment testing
Facilitated testing for 15,598 lab requisitions from patients in the community
Performed 334 Holter Monitor tests
Implemented new scheduling software which allows for online self-scheduling
Author: Pete Fisher
Has been a photojournalist for over 30-years and have been honoured to win numerous awards for photography and writing over the years. Best selling author for the book Highway of Heroes - True Patriot Love
