Ontario Expanding Mobile Crisis Services to Respond to Mental Health Emergencies

Details were provided on Wednesday, November 18, 2020 by Premier Doug Ford, Christine Elliott, Deputy Premier and Minister of Health, Michael Tibollo, Associate Minister of Mental Health and Addictions, and Solicitor General Sylvia Jones.

“Ontario’s police officers respond to tens of thousands of mental health calls a year and we need to make sure they have the right training, as well as extra support from professional mental health workers to respond to these calls, and save lives,” said Premier Ford. “Expanding our mobile crisis services will help those in crisis get the mental health supports they need, while ensuring our police and their community partners can work more effectively together and stay safe while handling these types of calls.”

“Our government is working collaboratively across all sectors to provide long-term stability to our mental health and addictions system, including our justice system,” said Minister Elliott. “We are making it a priority to ensure that all Ontarians who need more mental health and addictions support, have access to the high-quality services and supports they need.”

The impacts of the COVID-19 outbreak, including prolonged physical distancing, financial uncertainty, and being constantly inundated with new information about the virus, have caused many Ontarians to experience a range of mental health and addictions challenges, which has led to an increase in the demand for services and supports. As part of the $176 million investment, the province is providing mental health and justice services that will lead to better supports for individuals with mental health and addictions challenges, including help to reduce their interactions with police. This includes:

• Over $6.5 million for mobile crisis services. This funding will allow 33 communities across the province to expand or launch mobile crisis response services, including a brand-new service in Ottawa, a new Indigenous service in Six Nations of the Grand River, and additional teams in smaller communities in the Northwest, such as Red Lake, Sioux Lookout, Dryden, Atikokan, Fort William First Nation and the surrounding area of Marathon. These services support individuals in mental health and addictions crisis and help determine if the crisis can be resolved at the scene or if further supports, such as psychiatric attention at hospital emergency departments, are required;
• $5 million for safe bed programs to support mobile crisis teams. This funding will enhance four existing programs while implementing seven new programs across Ontario, including two urban safe bed programs in downtown Toronto and Ottawa. Safe bed programs provide individuals in mental health and addictions crisis who are in contact with mobile crisis teams with short-stay, 24/7 community residential crisis services. The mobile crisis teams assist local police services in de-escalating high-pressure situations, and connect individuals with the mental health and addictions services they need;
• Over $14 million for supportive housing programs designated for justice involved individuals. This will fund up to 524 new units across the province for individuals who are either on diversion plans from mental health court or have been released from a provincial correctional facility, including $1.03 million for up to 20 units that are affiliated with five new post-court transitional case managers. Transitional case managers will also provide support to individuals involved in the justice system with mental health and/or addictions challenges to rapidly access services, such as counselling, therapy and peer support, so that they can live safely in the community;
• $2 million for addictions/withdrawal specialists to support safe beds. This funding will provide eight communities with addiction specialists for their safe bed programs, as well as addiction specialist support for the Kenora and Toronto Downtown East Justice Centre pilots;
• $4 million for enhanced addictions programming within adult correctional institutions. This funding will provide substance use and addictions training and resources for health care and operational staff as well as support the hiring of additional specialized positions;
• $2 million for mental health and addictions peer support for offenders under community supervision. This funding will help establish partnerships with local community-based mental health and addictions service providers and Indigenous organizations;
• $2.25 million for a corrections peer support program. This program will offer all corrections employees (including retirees and those on leave) who are experiencing distress of any kind, with non-clinical support for personal and workplace issues; and
• $1.1 million for mental health and addiction supports to vulnerable and marginalized persons as part of the Ministry of the Attorney General’s Justice Centres. Investments will provide critical mental health and addictions supports to prevent crime, break the cycle of offending and create safer communities in Kenora, London, Toronto’s Downtown East and Toronto’s Northwest areas. These investments will also enhance access to culturally-relevant mental health and addictions services for Indigenous and Black communities.

In addition, Ontario continues to build strong evidence-based research on post-traumatic stress disorder and occupational stress injury ― two common mental health challenges affecting Ontario’s frontline heroes. These findings will help identify new tools and programs to support the mental health and well-being of these brave women and men, as well as other public safety personnel.

“Whether you live in the Greater Toronto Area or Ontario’s far north, our government continues to ensure that we protect the brave women and men on the frontlines, and ensure they have access to the supports they need, when and where they need them,” said Associate Minister Tibollo. “By significantly expanding access to services across Ontario’s justice sector, we are providing the right services to help keep our communities safe.”

“The mental health and well-being of Ontarians are important priorities for our government,” said Solicitor General Sylvia Jones. “This new investment advances our commitment to strengthen mental health services across the justice system and ensure essential supports are available to frontline workers and the communities they serve.”

“Our government’s investments to expand access to mental health and addictions services will help build a justice system that supports the growth of safer communities,” said Attorney General Doug Downey. “We are working with local partners to establish innovative ways of keeping communities safe by providing more seamless access to health, mental health, addictions, housing and employment supports.”

Quick Facts

• To enable Roadmap to Wellness, Ontario is investing $3.8 billion over 10 years to create new services and expand programs.
• The government is investing $176 million this year in mental health and addictions services. This investment builds on the $174 million the government invested last year for mental health and addictions programs, bringing new base investments across the sector since 2019-20 to a total of more than $350 million.
• As part of the government’s response to the COVID-19 outbreak, the province invested an additional $26.75 million in emergency funding for mental health and addictions services. This funding has already helped more than 43,000 Ontarians continue to access services they need during this challenging time, including new supports such as online and virtual tools and counselling.
• Ontario remains committed to addressing the opioid crisis and helping people with an opioid use disorder get the help that they need. The government continues to support people who use opioids during COVID-19 by supporting Consumption and Treatment Services, supporting the Ontario Naloxone Program and the Ontario Naloxone Program for Pharmacies, supporting harm reduction programs, investing and providing guidance for mental health and addictions providers, and preserving access to opioids and opioid agonist therapy.
• To find the right supports, visit COVID-19: Support for People to find information about the many available and free mental health services and supports.

Additional Resources

• Ontario Expanding Mental Health Services for Children and Youth
• Ontario Building a Modern, Connected and Comprehensive Mental Health and Addictions System
• Ontario Expanding Innovative Mental Health and Addictions Services
• Ontario Unveils Plan to Build Mental Health and Addictions System
• Visit Ontario’s website to learn more about how the province continues to protect the people of Ontario from COVID-19.
• For public inquiries call ServiceOntario, INFOline at 1-866-532-3161 (Toll-free in Ontario only).

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